Is this really a surprise?

CAPS Research tells us that “Procurement/SCM leaders report top obstacles that impact their ability to effectively execute their roles are access to data that can drive decision-making (37%), a shortage of talent, skills, and/or frequent turnover (37%), and outdated technology/software (31%). Removing these obstacles improves operational efficiency, enhance competitiveness, and sustains long-term growth.”

Wow! Has it really taken so long to discover that? For observers outside the traditional Procurement associations, it’s been obvious for years that they have been on the wrong trajectory. A narrow focus based on the wrong metrics; a poorly trained workforce; systems that commoditise relationships and focus on inputs.

Yes, I’m frustrated, because the research from IACCM / WorldCC has for so many years pointed to the fact that Procurement has been heading in the wrong direction. We aren’t consultants. As a true non-profit, our message is not self-serving. But Procurement – you are still heading in the wrong direction. What’s needed is a function that is:

Externally literate – fluent in customer needs, competitor offerings, supplier capabilities

Commercially creative – able to structure deals and models that reflect market dynamics

Integrative by design – bridging sales, product, delivery, and suppliers into one value chain

Adaptive – ready to reconfigure based on shifts in demand, regulation, or disruption.

isn’t it time to think differently, become champions of change rather than wedded to the past?